Consumer Litigation
Pride & Justice has also established an extensive Consumer Litigation Practice backed by a team of exceptionally experienced and talented lawyers having expertise in the crucial Consumer Law Sector. The consumer law practice has seen huge evolution with the service providers put in place to be more accountable and responsible for their commitments. Consequently, the consumers are at a front foot today with getting their grievances redressed in a time bound manner.
We advise and represent individual consumers, developers, various public sector undertakings, corporate houses etc. with all aspects of consumer law from the District Forum(s), State Commissions, National Human Rights Commission (NHRC) National Consumer Disputes Redressal Commission (“NCDRC”) to the Hon’ble Supreme Court of India level. In addition, we also provide end to end solutions to developers and agents under RERA and assist our clients with registration as well as compliances under RERA.
Our team is experienced in handling multifarious consumer litigation. We are known for our skills in drafting pleadings, and doing appearances successfully defending interests of our clients. We also provide solicitor services to our clients in engaging and briefing various senior advocates. In the past few years, the Firm’s active consumer practice has made the Firm, a leading law Firm for consumers across India. The Firm is widely recognized as a pioneer in the field of consumer litigation on behalf of groups/associations of home buyers/ public sector undertakings etc.
Some of the key services provided by the Firm are:
Preparation and review of consumer agreements including advise on unfair contracts & unfair trade practices;
Dispute analysis and opinion on likely outcome;
Defense and lawsuits over consumer damages disputes;
Legal advice on all consumer protection issues including product liability issues;
Warranty claims;
E-commerce, which has now been included within the ambit of Consumer Protection Act;
Advise on false or misleading advertisements;
Settlement of disputes by way of mediation in case there is a possibility of settlement at the stage of admission of complaint or at any later stage, if acceptable to both parties;
Complete litigation related documentation support;
Appearance before the relevant Consumer Disputes Redressal Forums.
Consumer Protection
The Firm’s consumer law practice is an extension of its well-respected values that it has acquired over the years. While the Firm advises international clients with their consumer law exposure in India (including handling high value appellate cases). The judgement which was widely reported in the print and visual media is regarded as a game changer in the real estate market and seen as the ignitor of the present nation-wide campaign by home buyers. The Firm is widely identified as a leader in the field of multi-party litigations on behalf of groups/associations of home buyers across the nation.
Consumer Law
Consumer Lawyers of our law firm are regularly seen in NCDRC (National Consumer Disputes Resolution Commission) and in the Hon’ble Supreme Court of India handling consumer-related issues on both sides. The litigation lawyer and consumer lawyer team at our law firm represent home buyers/ flat buyers who have invested their hard-earned income with builders and realtors, as well as handling litigation and disputes for some of the biggest builders in India. The law firm also handles extensive life insurance work in the consumer forums.
The effects of modern technology and new digital communication channels make the consumer aware of his rights, and unafraid to defend them when a product/seller has behaved unfairly. The exercise of the Consumer Protection Act, 1986 has become increased with the rise of the information age, and serves as a Consumer resource and grievance redressal system.
In accordance with the spirit of the consumer protection act, the firm actively deals and handles numerous matters pertaining to this Act and overall consumer protection, representing various individuals to redress their grievance by approaching the right forums. The lawyers at our firm are well versed with the aspects of consumer law practice and the nuances therein, and the firm is conscious to the fundamental that the consumer must not only be aware of his right but should be able to safeguard them and fight for them, if and when required.
Keeping this spirit of the Act alive, the firm also provides free legal aid to deserving persons who may not necessarily be able to afford the same, through various charitable organizations.
